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Frequently asked questions

Do I need special hardware?+

No. Nax runs on any phone with a browser. Your door staff just open the app — no downloads, no clickers, no sensors.

How long does setup take?+

Under 2 minutes. Add your venue name, capacity, and doors. Your staff can start counting the same night.

Does it work without internet?+

Yes. Taps queue locally on the device and sync automatically when the connection returns. Built for basement venues with poor signal.

Can I manage multiple venues?+

Yes. The dashboard shows all your venues live. Security firms managing 50+ venues use Nax daily.

Is the data secure?+

All data is encrypted in transit and at rest. Hosted on enterprise-grade infrastructure with 99.9% uptime.

Do venue owners and security firms see the same data?+

Both get their own dashboard with real-time data. Venue owners see their venues, security firms see all assigned venues. Both update simultaneously.